Frequently Asked Questions

Basic Knowledge

Are there some documentation documents or tutorials?

Yes, help about 3DReshaper comes in several ways :

• General Help

  By pressing F1 key inside the software or through Help Menu, you can open the documentation document on how to use 3DReshaper.
  
  Most of 3DReshaper dialog boxes have a quick access button that can be clicked to reach their corresponding help:

• Beginner's guides

  Tutorials are located in My Documents folder or through the Windows Start Menu under the 3DReshaper folder.

Some exercises are also available on the website. Feel free to download them. You will need a login and a password, that have been sent to you with your authorization code. If you don't have them, feel free to ask to This email address is being protected from spambots. You need JavaScript enabled to view it..

Compatibility

What are the recommended specifications?

CPU: 2 GHz Dual Quad Core i7 or higher (i5 minimum)
RAM: minimum 16 GB or more for 64 bit OS
Graphic Card: NVidia – Quadro or GeForce 1GB (with OpenGL support, versions 3.2 or higher)
Operating system: Microsoft Windows 7 – 8 – 10 (64 bits supported)
Hard Disk: 1Go free disk space

Basic Knowledge

How to change the language?

3DReshaper is available in several languages. To set the language, go to Home/ Language. Then select the language you want. You will have to restart 3DReshaper to apply the new language.

Licensing

How to activate the viewer manually when the automatic way fails?

This question is answered on the forum. A video is also available to see the complete procedure.

Licensing

How to set up a network floating license?

Install the license server

The software is protected by a customer licensing management system supplied by our partner Leica Geosystems. This system provides a great flexibility and avoids the loss or theft. However, the physical protection system by dongle can be also available under conditions. If you have purchased a network protection dongle and the corresponding license:

• Choose which computer inside your Local Area Network (LAN) will be the license server.
• Plug the network dongle on the license server.
• Download the NetUnikey Server software and install it on the license server.
• Make sure that the port 5680 (used by NetUnikey Server) is opened on the license server.

Once the Unikey Server program is launched, you will see a new icon in the Windows taskbar. You can click on this icon to open the detailed configuration and monitoring dialog box.

Inside the monitor tab, you can see all the computers running 3DReshaper and connected to the dongle.

For each additional seat, where 3DReshaper has been previously installed, you must proceed as following:

• Case#1 - 3DReshaper requires a code. Cancel and restart 3DReshaper. You should follow case#3 instructions;
• Case#2 - 3DReshaper is running. Go to Home/License and then follow the case#3 instructions.
• Case#3 - 3DReshaper requires a license server must be contacted. Select network dongle and enter the license server IP address.

If the dongle is correctly detected, you will get a dongle ID. You just have to enter your 3DReshaper authorization code (provided by Technodigit or your local reseller) to run 3DReshaper and finalize the license settings.

If you do not have an authorization code, ask for the code or please send the dongle ID to This email address is being protected from spambots. You need JavaScript enabled to view it. (copy and paste) in order to receive it. This code is the same for all seats connected to the license server.

If you don't see a dongle ID but you have a computer ID, it means that the dongle is not detected:

• Check if the IP address entered previously is correct
• Check if you can ping the license server IP address from the PC running 3DReshaper
• Check if the port used by NetUnikey Server is correctly opened (by default 5680)
• Check your firewall settings
• Contact This email address is being protected from spambots. You need JavaScript enabled to view it. if the error persists

Compatibility

What are the formats supported by 3DReshaper?

 

	EXPORT	IMPORT
POINT CLOUD	ASCII FILES (*.asc, *.csv…) Binary files (*.nsd) Leica Geosystems (*.pts, *.ptx) E57 (*.e57) IGES (*.igs) LAS (*.las) LAZ (*.laz) AutoDesk DXF (*.dxf)	Fichiers ASCII (*.asc, *. csv, *.xyz, *.yxz…) Leica Geosystems (*.pts, *.ptx) and LGS (*.lgs) Leica Nova MS50/60 (*.sdb, *.xml) ShapeGrabber (*.3pi) 3DReshaper binary file (*.nsd) Tool path (*.iso) AutoDesk DXF (*.dxf) STL (*.stl) GSCAN file (*.gsn) Perceptron SWB/SWL (*.swb / *.swl) Polyworks (*.psl) Leica T-Scan + Steinbichler (*.ac) LIDAR data (*.las; laz) Other ASCII (*.*) Zoller and Fröhlich *(.zfs - *.zfc) PLY points without triangles (*.ply) ESRI ASCII (raster format *.asc) FARO (*.fls - *.fws) POLYWORKS (*.psl) E57 (*.E57 files) LandXML files (*.xml) DOT Products (*.dpl) RDBX
MESH	Ascii  and binary STL format (*.stl) Binary PBI format (*.pbi) DXF 3Dface format (*.dxf) Ascii POLY format (*.poly) Vertices only (*.asc) DXF polyline (*.dxf) STEP file (*.stp) Ascii Leica format (*.msh) VRML 2 (*.wrl / *.vml / *.iv) PLY (*.ply) LandXML (*.xml)	STL format (*.stl) Binary PBI format (*.pbi) DXF 3Dface format (*.dxf) Ascii POLY format (*.poly) OBJ format (*.obj) Ascii Leica format (*.msh) MDL format (*.mdl) VRML files (*.wrl / *.vrml / *.iv) OFF files (*.off) PLY (*.ply)
CONTOUR / SECTION	IGES format DXF polyline format Binary  MLI format (*.mli) ASCII formats	IGES format DXF polyline format Binary  MLI format (*.mli)
CAD MODEL	IGES STEP	IGES STEP DWG
PROJECT	RESHAPER (*.rsh) DXF PDF 3D SKETCHFAB	RESHAPER (*.rsh) DXF - DWG XML CYCLONE MSView and JetStream database through the CloudWorx plugin
IMAGE	Ortho-image including georeferencing information as World file

Installation

I have installed another version previously, what will happen?

If you install a different version (for example you install the 2017version and the 2016 version is already installed), you will have both version installed on the computer.

If you install a similar version (for example you install the 2017 version (17.0.2) and the 2017version (17.0.1) is already installed), the installation program will ask you if you want to update or to uninstall and reinstall 3DReshaper:

• update will install 3DReshaper with the same options as the last time
• select install & reinstall if you want to add or remove some plugins

Compatibility

Why do I have some lag/pause during display with my Quadro card?

When big mesh are displayed with 3DReshaper on NVidia Quadro card, on some configurations there is some large pause or lag which freeze 3DReshaper for few seconds. This issue can be resolved by changing the NVidia Quadro profile used.
To do this, close 3DReshaper. Go to "NVidia control panel" (can be reached by a right click on the Windows desktop). Then, go to "3D Settings", "Manage 3D Settings". Under "Global presets", choose "3D app - Visual Simulation". Then click on "Apply".
The problem must be solved. If not, try to choose "Workstation App - dynamic Streaming" instead of "3D app - Visual Simulation" in NVidia control panel.

Basic Knowledge

What is the limit size of point clouds or meshes it is possible to load?

The software has no limit concerning the point clouds and mesh size. All the memory management has been completely optimized to allow big object handling. The limit is the memory of your computer. Just be aware that the 32bits version can not handle more than 4Gb of memory.

Basic Knowledge / Licensing

I have just downloaded the software, but a lot of commands are disabled. Is my license correct?

Inside 3DReshaper, the menu and the icons are "contextual". It means that when you select object(s), 3DReshaper highlights the menu item(s) that can be used with this object(s) (and only it or them).

For example, command 3D mesh is activated only when you select cloud(s). Sometimes, you need more than one entity type to enable the menu. Refer to the help to know which entity(ies) is(are) required inside the selection.